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What to ask before approving an aircon repair in Singapore

Repair approvals go smoother when the diagnosis and scope are clear. A short set of questions can reveal whether the recommendation is specific to your fault pattern or just a broad guess.

Do not compare only the headline price

Aircon repair recommendation decisions go wrong when quotes are compared only by price or label. The better comparison is scope, exclusions, and what finding supports the scope.

Two quotes can use similar words but include very different work.

A cleaner comparison reduces surprise add-ons and repeat visits.

What a clear scope should tell you

A clear repair recommendation should name the fault path, explain what was observed, and describe what the repair is expected to change.

You should be able to tell what is being checked, what is being done, and what result the contractor expects from that scope.

If that is not clear in plain language, the quote or recommendation needs more detail.

Questions that expose guesswork

The best questions are simple and direct. They make the recommendation explain itself.

You are not trying to test technical skill. You are trying to understand the reasoning before you approve work.

Questions that expose guesswork summary table
QuestionWhat A Good Answer DoesWarning Sign
What finding points to this repair?Connects the scope to evidenceOnly says common issue
What does this repair solve and not solve?Defines outcome and limitsPromises everything with no limits
What is the plan if the issue remains?Shows a clear next stepNo follow-up logic

When to pause before you approve

Pause when the repair scope is large but the diagnosis is explained in vague terms only.

You should also pause when the scope changes quickly but no new finding is shown.

A short pause to clarify the logic is cheaper than approving the wrong repair path.

What to do next

Keep the quote or recommendation, write down the symptom pattern, and ask the missing questions in one message.

This makes it easier to compare recommendations side by side and approve one bounded next step.

Approve repair scope only after the finding, expected outcome, and scope boundaries are clear in plain language.

Common questions

Same situation with your aircon?

Describe what's happening. We'll work out the likely cause before recommending anything.

Describe it on WhatsApp