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Aircon problems?

  • Aircon not cold
  • Aircon leaking water
  • Aircon weak airflow
  • Aircon not turning on
  • Aircon strange noise
  • Aircon light blinking
  • Aircon bad smell
  • Aircon tripping power

Describe your situation. We'll narrow down the likely issue and advise what to do next.

Chat with us on WhatsApp

4.9

GOOGLE RATING

2000+

CLIENTS SERVED

10K+

CASES COMPLETED

30 DAY

WARRANTY

What's your aircon doing?

Start with the problem that matches best. We'll show the likely causes, what to check, and when it needs attention.

Safety warning

Stop using the unit and contact a technician if the breaker trips repeatedly, you smell burning, see sparks, hear loud electrical buzzing, or water is leaking from places it normally should not.

How we solve aircon problems

Start on WhatsApp. We'll ask a few quick questions, narrow down the issue, and tell you whether it needs attention now.

  1. 1

    Tell us what's happening

    Share what the unit is doing: not cold, leaking, blinking, noisy, or showing an error code. Photos and videos help.

  2. 2

    We narrow down the issue

    From the chat, we work through what changed and tell you what the problem most likely is, and whether an on-site assessment is needed.

  3. 3

    You approve the next step

    If any visit, assessment, or repair is needed, we explain it first. No work starts without your go-ahead.

About Snowflake

Too many aircon jobs start with assumptions instead of proper diagnosis. We built Snowflake around a simpler standard: assess the issue carefully, explain what we found clearly, and document the work so you can decide with confidence.

Read our story

What customers say

From the people we've worked for.

Really happy with their service. They didn't rush the job and took time to explain what needed to be fixed. No pressure to add extra services, just honest and reliable work.
S

Samantha Wong

Good and honest service, yen was super helpful with recommending schedule for aircon general cleaning and or chemical washing
a

adrianna fandi

Service is fast and good. Will check first before recommending the type of services.
S

Swee Huat Gui

Very clear in explaining the issues with my aircon, and very thorough with the cleaning. Will recommend.
J

Juneyee Oh

Great aircon servicing experience. The technician was professional and thorough in checking the unit. Most importantly, he managed to identify the root cause of the problem quickly and explained it clearly. Highly recommended!
L

Lidiyana Surani

The team are great. Very responsive, polite and great ac servicing. No hard selling.
A

Anna

Third time engaging snowflake for their services. Non pushy and gets their job done. Minimum cleaning needed after they are done with the job.
S

Syth T

My go to Aircon servicing for years on. Always prompt in responses and punctual on day of servicing. If delays are expected, they will update via WhatsApp. Never upsell and is honest and dependable.
J

Joanne C

I've been using Snowflake for both my home and office aircon servicing for some time now, and their consistency is what keeps me coming back.
D

Diyanah Said

Been following them for many years! Solid workmanship and very meticulous! Highly recommended
S

Syed Idros Alhabshi

Very happy with Snowflake Aircon's service! The team arrived on time and carried out the servicing smoothly and professionally, with no hard selling. They always check the aircon unit first to see if servicing or chemical cleaning is really needed, and will advise you clearly before proceeding.
M

Muhd Sya'fiq Sa'aban

For our 1 year contract, we are satisfied with the efficiency and skill of the technicians who maintained our aircon. Easy to schedule and coordinate. Hence, we will re-contract for another year.
M

Marian Arcao

Sign up with them. Already done 3 servicing. Service excellent. Reply was fast. Price reasonable. Excellent workmanship.
S

SICARIO MONTERO

Came on time as per arranged time slot. Carried out job as promised. Easy to deal with and trustworthy.
J

Johan Matsom

Just had my aircon serviced and by far the best and easiest guys to deal with for aircon servicing. Booking was quick and they were upfront about what needed to be done.
W

WeeKiat Aw

Top notch service by Yen & Him as always. Reliable and aircon is cold!!
R

Reza Razak

Yen was very helpful and friendly, service is fast and professional!
S

Sudden Yap

Ah Yen one of the technicians is friendly and did a very good job. Highly recommend to get them for aircon servicing.
S

SH TAN

The customer service here is amazing! They answered all my questions patiently and helped me book a service without any hassle. Really made the whole process stress-free!
S

Sean Chong

Their service was fast and professional. The technician was very knowledgeable and made sure everything was working before leaving.
D

Diana Leong

Perfect team! Yen is very responsible and detail-oriented. Been with them for a few years. Thank you!
F

Felicia Choo

Great service every time they come and they will solve all our Aircon issues very quickly and reliably.
P

Pallavi Lele

Super happy with their service! The AC works perfectly now and the technician was really friendly. Highly recommended
C

Chloe Yeoh

Great experience overall. Easy to book, fair price, and very professional work. The aircon feels so much cooler now. No complaints at all!
C

Chin Wvc

More than satisfied with their service. Efficient and on spot on. Would recommend them to anyone anytime.
R

Rashid Aziz

Really good professional service from them. Very satisfied and will recall for future services.
F

Fauzie Mohamed

Second time using their services. Extremely efficient service rendered, they came on time and also without any hassle.
F

Fadhil Fo'ad

Excellent service, always punctual and completes every job with dedication and professionalism.
J

Jene Lua

Snowflake's services are very good and technicians are very competent. They are doing the aircon servicing in my house for more than 5 years. Tony's team is very experienced and they attend immediately to all our queries.
J

Jhong Sevilla

Had been using this service for a few years! Services provided are efficient and professional.
L

Lesley Ong

Great service and excellent attitude. The work crew is professional and meticulous, and the owner is a great guy.
W

Wenyang Ang

Easy to schedule appointments, responsive. And service team is courteous and professional
j

jenalyn perez

Quick response and well-organized arrangements, with good-quality cleaning services.
C

Crystal C

Yen was very meticulous in my air con servicing as my regular go to servicing place. Highly recommended.
M

Md Izzat

Amazing service by Yen and his team. I had engaged him a few times and he always does a great job. Recommended!
H

Hiza Ishk

The Snowflake services over the years has been really professional and great! The staff is very cordial, skilled and very co-operative. Highly recommend the service!
N

Nijesh Kanjinghat

Tony is very knowledgeable. He explained very well what has to be done and also addressed our concerns relating to the aircon system thoroughly. His other colleagues were also efficient in cleaning.
P

Putra Ace

I'm very satisfied with the overall performances by them! They were so meticulous about the job, keeping it very clean at every step they do!
N

Nur Atikah

The technicians are professional and did a very good job in ensuring my furniture is well covered. They gave good advice on when the next servicing should be done.
S

Suhailah Hasrul

Always can trust their service and efficient replies
I

IVY NG

Great experience with the service guys who always show up and do a great job!
D

Derrick Yeo

Very efficient and honest service. Will engage again. Thank you.
K

Ken Wee

Always trust Snowflake Aircon Services to clean and service for our home! The team is very efficient and able to provide the best solution for our aircon issues.
V

Valerie Aya

Service is very prompt and the service contractors are very professional.
S

Sharifah Masturah

Good service. Good people. Recommended
N

Nurhidayah Nizam

I recently engaged their service for a chemical overhaul of my aircon, and I'm extremely pleased with the experience. Denni and Yi Da took the time to explain what they were doing at each stage.
z

zulkhairil zulhanif

Engaged snowflake services for aircon chemical overhaul and they did a really good job in cleaning the units, the aircon's have never been so clean before!
D

Deborah L

Engaged them for chemical cleaning for 5 x FCU and compressor cleaning. They are very meticulous and professional in carrying out the job.
A

Azhar Md Saleh

When the units were opened and looked into, we found mould. We did the chemical wash and steam cleaning — the technicians explained everything they were doing and why.
A

Anisah Ahmad

Snowflake does a fantastic job every time! I will call them every year for annual chemical steam cleaning and I'm pretty satisfied!
p

phua claira

I really appreciate how honest and efficient this company is. They identified the problem quickly and fixed it without unnecessary charges. I would definitely recommend them!
M

Matthew Lim

Snowflake clearly explained the cause of the issue and what needs to be done, recommended possible solutions based on what is best for the customer.
S

SaifudinDxdin

Accurate diagnosis for electronic problem, fair price for recond parts instead of expensive new parts, otherwise may just need to replace the whole aircon unit.
h

hk Tan

Highly professional and efficient service! The technicians arrived on time, performed a thorough cleaning, and fixed my aircon issue. Honest pricing, no hidden charges.
I

Irwan Abu Samah

Great people and process. Booked their $30 check when my aircon could not switch on. They traced the problem to wiring. No upsell, no drama. Repair done same day, check fee waived. Everything upfront, no hidden cost.
Y

Yong Jun Yeo

Last minute aircon was leaking & the team + management accommodated to drop by to my place on the day itself. Professional service & recommend it.
S

Sh on

Engaged the team to replace my air con piping which was done horrendously by a different contractor. Technician came in, assessed correctly, fixed it properly.
v

vicknesh roshan

Swift response with right solutions, only propose what is needed. Highly recommended
f

fattnews

Professional diagnostics and service by Yen and Yi Tat. Would definitely recommend them to anyone who's looking for a legit proper air conditioning servicing company.
S

Sean Loke

Initially engaged another company to look into the issue with our aircon but was quoted a much higher price. Snowflake clearly explained the issue and what needs to be done, and recommended possible solutions based on their expertise.
R

Rafidah B

Very quick response. Knowledgeable team of technicians. Had a rare AC unit which needed servicing. Few vendors I called were unwilling to assist. Team Snowflake came without probing queries. Highly recommended.
M

Mongoose

Had a great experience with Snowflake Services for my aircon installation. Tony was super experienced and really took the time to explain options clearly without pushing any unnecessary upgrades.
N

Nur Syazana

Excellent Experience Installing System 3 Air Conditioner. The installation team was careful, tidy, and explained everything clearly.
D

David Ng

Super smooth process from start to finish. The team knew what they were doing and cleaned up after the installation. AC is cooling perfectly now!
O

Ooh CK

Great service from Snowflake Aircon Services! Special thanks to Mr. Tony for being professional, punctual, and thorough. My aircon is working much better now. Highly recommended!
S

Siti Irzawati Samsuddin

Mr Tony did a tremendous job! He did it very accurately and fast!
N

Najiba Jalani

Really happy with their service. They didn't rush the job and took time to explain what needed to be fixed. No pressure to add extra services, just honest and reliable work.
S

Samantha Wong

Good and honest service, yen was super helpful with recommending schedule for aircon general cleaning and or chemical washing
a

adrianna fandi

Service is fast and good. Will check first before recommending the type of services.
S

Swee Huat Gui

Very clear in explaining the issues with my aircon, and very thorough with the cleaning. Will recommend.
J

Juneyee Oh

Great aircon servicing experience. The technician was professional and thorough in checking the unit. Most importantly, he managed to identify the root cause of the problem quickly and explained it clearly. Highly recommended!
L

Lidiyana Surani

The team are great. Very responsive, polite and great ac servicing. No hard selling.
A

Anna

Third time engaging snowflake for their services. Non pushy and gets their job done. Minimum cleaning needed after they are done with the job.
S

Syth T

My go to Aircon servicing for years on. Always prompt in responses and punctual on day of servicing. If delays are expected, they will update via WhatsApp. Never upsell and is honest and dependable.
J

Joanne C

I've been using Snowflake for both my home and office aircon servicing for some time now, and their consistency is what keeps me coming back.
D

Diyanah Said

Been following them for many years! Solid workmanship and very meticulous! Highly recommended
S

Syed Idros Alhabshi

Very happy with Snowflake Aircon's service! The team arrived on time and carried out the servicing smoothly and professionally, with no hard selling. They always check the aircon unit first to see if servicing or chemical cleaning is really needed, and will advise you clearly before proceeding.
M

Muhd Sya'fiq Sa'aban

For our 1 year contract, we are satisfied with the efficiency and skill of the technicians who maintained our aircon. Easy to schedule and coordinate. Hence, we will re-contract for another year.
M

Marian Arcao

Sign up with them. Already done 3 servicing. Service excellent. Reply was fast. Price reasonable. Excellent workmanship.
S

SICARIO MONTERO

Came on time as per arranged time slot. Carried out job as promised. Easy to deal with and trustworthy.
J

Johan Matsom

Just had my aircon serviced and by far the best and easiest guys to deal with for aircon servicing. Booking was quick and they were upfront about what needed to be done.
W

WeeKiat Aw

Top notch service by Yen & Him as always. Reliable and aircon is cold!!
R

Reza Razak

Yen was very helpful and friendly, service is fast and professional!
S

Sudden Yap

Ah Yen one of the technicians is friendly and did a very good job. Highly recommend to get them for aircon servicing.
S

SH TAN

The customer service here is amazing! They answered all my questions patiently and helped me book a service without any hassle. Really made the whole process stress-free!
S

Sean Chong

Their service was fast and professional. The technician was very knowledgeable and made sure everything was working before leaving.
D

Diana Leong

Perfect team! Yen is very responsible and detail-oriented. Been with them for a few years. Thank you!
F

Felicia Choo

Great service every time they come and they will solve all our Aircon issues very quickly and reliably.
P

Pallavi Lele

Super happy with their service! The AC works perfectly now and the technician was really friendly. Highly recommended
C

Chloe Yeoh

Great experience overall. Easy to book, fair price, and very professional work. The aircon feels so much cooler now. No complaints at all!
C

Chin Wvc

More than satisfied with their service. Efficient and on spot on. Would recommend them to anyone anytime.
R

Rashid Aziz

Really good professional service from them. Very satisfied and will recall for future services.
F

Fauzie Mohamed

Second time using their services. Extremely efficient service rendered, they came on time and also without any hassle.
F

Fadhil Fo'ad

Excellent service, always punctual and completes every job with dedication and professionalism.
J

Jene Lua

Snowflake's services are very good and technicians are very competent. They are doing the aircon servicing in my house for more than 5 years. Tony's team is very experienced and they attend immediately to all our queries.
J

Jhong Sevilla

Had been using this service for a few years! Services provided are efficient and professional.
L

Lesley Ong

Great service and excellent attitude. The work crew is professional and meticulous, and the owner is a great guy.
W

Wenyang Ang

Easy to schedule appointments, responsive. And service team is courteous and professional
j

jenalyn perez

Quick response and well-organized arrangements, with good-quality cleaning services.
C

Crystal C

Yen was very meticulous in my air con servicing as my regular go to servicing place. Highly recommended.
M

Md Izzat

Amazing service by Yen and his team. I had engaged him a few times and he always does a great job. Recommended!
H

Hiza Ishk

The Snowflake services over the years has been really professional and great! The staff is very cordial, skilled and very co-operative. Highly recommend the service!
N

Nijesh Kanjinghat

Tony is very knowledgeable. He explained very well what has to be done and also addressed our concerns relating to the aircon system thoroughly. His other colleagues were also efficient in cleaning.
P

Putra Ace

I'm very satisfied with the overall performances by them! They were so meticulous about the job, keeping it very clean at every step they do!
N

Nur Atikah

The technicians are professional and did a very good job in ensuring my furniture is well covered. They gave good advice on when the next servicing should be done.
S

Suhailah Hasrul

Always can trust their service and efficient replies
I

IVY NG

Great experience with the service guys who always show up and do a great job!
D

Derrick Yeo

Very efficient and honest service. Will engage again. Thank you.
K

Ken Wee

Always trust Snowflake Aircon Services to clean and service for our home! The team is very efficient and able to provide the best solution for our aircon issues.
V

Valerie Aya

Service is very prompt and the service contractors are very professional.
S

Sharifah Masturah

Good service. Good people. Recommended
N

Nurhidayah Nizam

I recently engaged their service for a chemical overhaul of my aircon, and I'm extremely pleased with the experience. Denni and Yi Da took the time to explain what they were doing at each stage.
z

zulkhairil zulhanif

Engaged snowflake services for aircon chemical overhaul and they did a really good job in cleaning the units, the aircon's have never been so clean before!
D

Deborah L

Engaged them for chemical cleaning for 5 x FCU and compressor cleaning. They are very meticulous and professional in carrying out the job.
A

Azhar Md Saleh

When the units were opened and looked into, we found mould. We did the chemical wash and steam cleaning — the technicians explained everything they were doing and why.
A

Anisah Ahmad

Snowflake does a fantastic job every time! I will call them every year for annual chemical steam cleaning and I'm pretty satisfied!
p

phua claira

I really appreciate how honest and efficient this company is. They identified the problem quickly and fixed it without unnecessary charges. I would definitely recommend them!
M

Matthew Lim

Snowflake clearly explained the cause of the issue and what needs to be done, recommended possible solutions based on what is best for the customer.
S

SaifudinDxdin

Accurate diagnosis for electronic problem, fair price for recond parts instead of expensive new parts, otherwise may just need to replace the whole aircon unit.
h

hk Tan

Highly professional and efficient service! The technicians arrived on time, performed a thorough cleaning, and fixed my aircon issue. Honest pricing, no hidden charges.
I

Irwan Abu Samah

Great people and process. Booked their $30 check when my aircon could not switch on. They traced the problem to wiring. No upsell, no drama. Repair done same day, check fee waived. Everything upfront, no hidden cost.
Y

Yong Jun Yeo

Last minute aircon was leaking & the team + management accommodated to drop by to my place on the day itself. Professional service & recommend it.
S

Sh on

Engaged the team to replace my air con piping which was done horrendously by a different contractor. Technician came in, assessed correctly, fixed it properly.
v

vicknesh roshan

Swift response with right solutions, only propose what is needed. Highly recommended
f

fattnews

Professional diagnostics and service by Yen and Yi Tat. Would definitely recommend them to anyone who's looking for a legit proper air conditioning servicing company.
S

Sean Loke

Initially engaged another company to look into the issue with our aircon but was quoted a much higher price. Snowflake clearly explained the issue and what needs to be done, and recommended possible solutions based on their expertise.
R

Rafidah B

Very quick response. Knowledgeable team of technicians. Had a rare AC unit which needed servicing. Few vendors I called were unwilling to assist. Team Snowflake came without probing queries. Highly recommended.
M

Mongoose

Had a great experience with Snowflake Services for my aircon installation. Tony was super experienced and really took the time to explain options clearly without pushing any unnecessary upgrades.
N

Nur Syazana

Excellent Experience Installing System 3 Air Conditioner. The installation team was careful, tidy, and explained everything clearly.
D

David Ng

Super smooth process from start to finish. The team knew what they were doing and cleaned up after the installation. AC is cooling perfectly now!
O

Ooh CK

Great service from Snowflake Aircon Services! Special thanks to Mr. Tony for being professional, punctual, and thorough. My aircon is working much better now. Highly recommended!
S

Siti Irzawati Samsuddin

Mr Tony did a tremendous job! He did it very accurately and fast!
N

Najiba Jalani

Reported vs. diagnosed

What customers noticed at first, and what the issue turned out to be after proper checks.

  • “Not cold”

    Most assume low gas or a failing compressor.

    Slow refrigerant leak at the flare joint.

    Sealed the connection. No compressor work needed.

  • “Weak airflow”

    Usually blamed on a dirty filter.

    Heavy dust buildup clogging the fan barrel.

    Chemical overhaul restored full airflow.

  • “Unit won’t turn on”

    Everyone expected a dead compressor.

    Failed run capacitor — a $40 part.

    Replaced the capacitor. Unit running same day.

Mistakes that increase repair costs

These are some of the most common ways a manageable fault turns into a bigger repair.

Servicing a unit that already has a fault

A routine service can clean filters and clear drainage, but it does not diagnose deeper faults like leaks or failing components.

If something is already wrong, start with fault-finding.

Topping up gas without checking for leaks

Refrigerant does not run low on its own. If levels are down, there is usually a leak somewhere in the system.

A proper leak check should come first.

Waiting until the unit stops completely

Small warning signs such as clicking, weak cooling, or slow drainage are usually cheaper to address early.

If something feels off, get it checked before it worsens.

Brands we service

All major brands. Same diagnostic process, same workmanship.

Unit types
  • Wall-mounted split
  • Multi-split systems
  • Ceiling cassette
  • Concealed ducted
  • VRV / VRF systems
  • FCU / AHU
  • Window units
  • Floor-standing units
Property types
  • HDB flats
  • Condominiums
  • Landed homes
  • Offices
  • Retail shops
  • F&B outlets
  • Clinics
  • Gyms & studios
  • Shophouses
  • Schools
  • Home offices

Not sure what the issue is?

Describe what's happening on WhatsApp and we'll advise the right next step before you book anything.

Get advice on WhatsApp