Privacy Policy

We collect only the information needed to respond to your enquiry, schedule service, and communicate updates.

Information we collect

Information shared with us may include your name, contact details, address, and issue description. We do not sell personal data.

If you message us through WhatsApp, phone, or web forms, we keep those communications so we can follow up on your request and maintain service history.

How we use your data

We use trusted service providers (for example, messaging and hosting tools) only where needed to operate our service. Access is limited to authorized personnel.

Your data is used to coordinate bookings, troubleshoot reported issues, send estimates, and provide post-service follow-up when required.

Data access and requests

You can request to update or delete your personal information by contacting hello@snowflakesg.com.