Aircon warranty: what is covered in Singapore

Homeowners often expect a warranty to cover any cooling problem. In practice, coverage usually depends on the fault type and the terms attached to the product or installer.

This is why the warranty document matters as much as the brand promise. The wording decides what is covered and what is excluded.

Warranties often split coverage by component type or service scope. Coverage for parts can differ from labor or on site diagnosis work.

Exclusions often appear around poor maintenance, external damage, installation issues, or non covered causes. Read the exclusions before you assume a claim path.

A symptom is not a claim decision. The fault still needs to be identified so you know whether the warranty path matches the actual cause.

If the cause is outside coverage, you still need a clear repair decision. If it is inside coverage, a good diagnosis record helps the claim process move faster.

Gather the fault pattern, purchase records, installation details, and recent service history. Clear records reduce back and forth and protect your options.

If another contractor already suggested a major repair, ask what finding supports that scope before using it in a warranty claim discussion.

Read the coverage and exclusion terms first. Then match them to the diagnosed fault, not just the symptom name.

If the wording is unclear, get one clear diagnosis summary before committing to a non warranty repair path.