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Should you service aircon before tenant handover in Singapore?

A pre-handover aircon visit is often a good idea, but the best scope depends on the unit condition and what was done recently. The goal is a smooth handover, not automatic upsell.

Start with the situation, not the label

pre-handover aircon servicing can be the right move in one home and the wrong move in another. The label only helps after the situation is clear.

People get stuck when they approve scope based on fear, urgency, or sales framing. A better approach is to match scope to the symptom pattern and service history.

That keeps the next step clear and reduces repeat work.

When pre-handover aircon servicing usually makes sense

It usually makes sense when the units will be handed over soon and you want to reduce the chance of early tenant complaints about cooling, smell, or leaks.

The recommendation gets stronger when the contractor can point to a clear finding and explain what this scope changes.

The goal is not to buy the biggest scope. The goal is to approve the right scope once.

When to pause and check the cause

It can be oversold when a large cleaning or repair scope is pushed without showing a problem pattern or a clear finding.

If the recommendation is broad but the cause is still vague, ask what has been ruled out and what is still unconfirmed.

That question often separates a useful recommendation from a generic upsell.

When to pause and check the cause summary table
SituationBetter Next StepWhy
Pattern supports the scopeApprove pre-handover aircon servicingThe recommendation matches the situation
Pattern is mixed or unclearAsk for diagnosis-first scopeAvoid solving the wrong problem
No clear findings are sharedPause and ask for the reasoningYou need a cause-based recommendation

What to confirm before you book

Confirm recent service history, current performance, and whether the recommended scope is routine preparation or a problem-specific fix.

Also ask what this scope does not cover. Clear exclusions prevent surprise add-ons after the job starts.

If the contractor cannot explain the logic in plain language, the recommendation is not ready to approve.

What to do next

Send a short summary of the issue, recent servicing or repair work, and what changed after the last visit.

Use that summary to get a scope recommendation tied to the pattern instead of a generic label.

Aim for a clear, handover-ready scope and ask what issue the visit is meant to prevent or resolve.

Common questions

Same situation with your aircon?

Describe what's happening. We'll work out the likely cause before recommending anything.

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