1. On-site diagnosis
We test the unit systematically to isolate the fault. The assessment fee is waived if you proceed with the quoted repair.
We diagnose before we fix. Every repair starts with testing to identify the actual fault — not assumptions, not guesswork. You get a clear explanation and a quote before any work begins.
Every repair follows the same sequence: diagnose first, explain the findings, quote the fix, then proceed only with approval. No surprises.
We test the unit systematically to isolate the fault. The assessment fee is waived if you proceed with the quoted repair.
We explain what we found, what needs to be done, and what it will cost. No jargon, no pressure. You decide whether to proceed.
Work only begins after you approve the quote. If parts need ordering, we confirm lead time and schedule the return visit.
Component-level diagnosis and repair for all major aircon parts. Each type of repair targets a specific system — refrigerant, electrical, mechanical, or drainage.
The compressor circulates refrigerant. Faults show as no cooling, the outdoor unit not starting, or tripping the breaker. We test electrically and mechanically before recommending repair or replacement.
Both indoor and outdoor units have fan motors. Symptoms include no airflow, grinding noise, or intermittent operation. We check windings, bearings, and capacitors.
The printed circuit board controls the unit's logic — startup sequences, temperature regulation, error handling. Faults show as error codes, erratic behaviour, or the unit not responding to the remote.
Temperature sensors that tell the PCB what the room and coil temperatures are. Drift or failure causes poor temperature control, short cycling, or error codes.
Refrigerant loss means reduced cooling. We pressure-test the system to locate the leak, then repair the joint or section. Top-up alone without fixing the leak is a temporary measure.
Water leaks from the indoor unit are usually drainage faults — blocked drain pan, cracked tray, or misaligned piping. We trace the path and fix the obstruction or defect.
The expansion valve meters refrigerant flow into the evaporator. A stuck or failed valve causes uneven cooling, icing, or hissing sounds.
Evaporator or condenser coils degrade from corrosion, physical damage, or refrigerant leaks. Replacement is the last resort when cleaning or patching is no longer viable.
Low refrigerant reduces cooling. But topping up without checking for leaks is a temporary fix. We always test the system pressure first to determine whether a top-up alone is appropriate or whether there is an underlying leak.
Older refrigerant found in units installed before 2015. Being phased out globally due to ozone impact. Still serviceable, but availability is increasingly limited.
Current standard for most residential split systems in Singapore. Operates at higher pressure than R22, so the two are not interchangeable. Most units installed from 2015 onward use this.
Newer refrigerant with better energy efficiency and lower environmental impact than R410A. Found in recent inverter models from Daikin, Panasonic, and others.
A systematic check that covers electrical, mechanical, refrigerant, and airflow systems. The goal is to isolate the root cause, not just confirm the symptom.
Not every fault is worth fixing. We give you an honest assessment based on the unit's age, condition, and the cost of repair relative to replacement.
| Scenario | Likely recommendation |
|---|---|
| Unit under 5 years, single fault | Repair |
| Compressor failure on 8+ year unit | Consider replacement |
| Multiple recurring faults | Replacement usually more cost-effective |
| Refrigerant leak on corroded piping | Depends on extent — we assess on-site |
| PCB failure, part still available | Repair |
Need a diagnosis?
Describe what you are noticing. We will confirm whether it needs a repair visit or whether servicing might resolve it first.
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