I really appreciate how honest and efficient this company is. They identified the problem quickly and fixed it without unnecessary charges. I would definitely recommend them!
Matthew Lim
Low refrigerant is a symptom, not the problem — the gas went somewhere. We locate the leak source before topping up, because refilling without fixing the leak just resets the clock.
Pressure check before topping up
We confirm the unit is actually low on refrigerant before adding anything. Some complaints that look like gas loss turn out to be electrical or airflow faults.
We find the leak first
We check for the leak source before topping up. If the source is accessible and fixable on the visit, we repair it. If it is not, we tell you what that means for the top-up's longevity.
We flag when top-ups stop making sense
If this is not the first top-up, we tell you plainly when the ongoing cost of topping up is no longer the sensible approach versus repairing or replacing.
These symptoms suggest the unit is running low on refrigerant. They can also overlap with other faults, so we confirm via pressure check before concluding it is a gas issue.
We do not top up blindly. The process starts with a pressure check and leak assessment before any refrigerant is added.
We connect gauges to the refrigerant circuit and read the operating pressures. This confirms whether the unit is actually low on refrigerant or whether the complaint has a different cause.
If pressure is low, we check for the leak source. Common locations are flare connections, service valves, evaporator coil joints, and condenser coil sections. We use electronic detectors and soap solution for accessible areas.
If the leak source is accessible and repairable on the same visit — a loose flare, a cracked joint — we repair it before topping up. Topping up without sealing the leak is a short-term fix.
Once the leak is addressed or confirmed not repairable on-site, we top up to the manufacturer's specified operating pressure. We use R32 or R410A depending on the unit.
We run the unit and confirm suction and discharge pressures are within normal range and that cooling has been restored. We note the amount added and any leak locations found.
Low refrigerant almost always means the gas went somewhere. A sealed system does not lose refrigerant under normal operation. If the unit needs topping up, it almost certainly has a leak — or the system was improperly charged during installation.
Cost depends on the refrigerant type, amount needed, and whether leak repair is included. We confirm the cost after the pressure check.
Gas top-up visits are typically booked within one to two days. The visit includes pressure check and leak detection before any refrigerant is added.
The refrigerant type is determined by the unit — you cannot change it without replacing the entire system. We check the nameplate and source the correct refrigerant for the unit.
If the unit needs a top-up more than once a year, the leak is likely larger or more accessible than a slow seep from a joint. At some point, the ongoing cost of top-ups exceeds the cost of tracking and repairing the leak properly.
If the unit is not cooling but there is no pressure drop, the problem is not refrigerant. These situations need a different diagnostic path.
I really appreciate how honest and efficient this company is. They identified the problem quickly and fixed it without unnecessary charges. I would definitely recommend them!
Matthew Lim
Accurate diagnosis for electronic problem, fair price for recond parts instead of expensive new parts, otherwise may just need to replace the whole aircon unit.
hk Tan
Highly professional and efficient service! The technicians arrived on time, performed a thorough cleaning, and fixed my aircon issue. Honest pricing, no hidden charges.
Irwan Abu Samah
Last minute aircon was leaking & the team + management accommodated to drop by to my place on the day itself. Professional service & recommend it.
Sh on
Think your aircon needs gas?
Tell us the unit and what it is doing. We will check the pressure and the leak situation before recommending whether a top-up is the right next step.
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