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Mitsubishi Heavy Industries Aircon Error Codes and Blinking Light Guide

Mitsubishi Heavy Industries (MHI) units use E-prefix error codes displayed on the indoor panel or encoded through LED blink patterns on older models. MHI is a separate brand from Mitsubishi Electric — the error code systems are completely different. Matching the E code to the correct fault is the first step before deciding what to do next.

What Each Indicator Light on an MHI Indoor Unit Does

Most MHI wall-mounted units in Singapore (SRK series, including SRK20 to SRK71 models) have two to three LEDs on the front panel. The operation light (green) shows running status. A timer light (orange) indicates timer function or flashes during faults. Some models include a separate power or standby indicator.

Newer MHI units with a display panel show E-prefix error codes directly (E1, E3, E6, etc.). Older SRK models without a display use LED blink counting — the operation and timer lights flash in a pattern that encodes the fault number.

MHI is a completely separate brand from Mitsubishi Electric (Starmex). The two brands use different error code systems, different parts, and different PCB designs. An E6 on an MHI unit means something different from an error on a Mitsubishi Electric unit. Always confirm which brand you have before looking up codes.

What each indicator light on an MHI indoor unit does summary table
LEDColorRole
Operation lightGreenRunning status — steady when cooling, blinks to signal faults
Timer lightOrangeTimer status — also flashes during certain fault conditions
Power or standby lightGreen or red (varies by model)Indicates unit has mains power (not present on all models)

Normal LED Patterns That Do Not Indicate a Fault

Before looking up codes, rule out the patterns that are part of normal operation. These are commonly mistaken for faults on MHI units.

A steady green operation light means the unit is running normally. A slow green blink means standby — the unit has power and is waiting for a command. The operation light staying on with no airflow for a few minutes after startup is normal compressor protection delay.

On inverter MHI models, the operation light may pulse slowly during the ramp-up period as the compressor adjusts speed. This is normal and stops once the unit reaches the set temperature.

Normal LED patterns that do not indicate a fault summary table
PatternWhat it means
Steady green operation lightUnit running normally in cooling mode
Slow green blink (operation light)Standby — powered on, waiting for remote command
Green light on, no airflow for a few minutesCompressor protection delay after power cycle — normal
Slow pulse on inverter modelsCompressor ramp-up — stops once set temperature is reached

Communication and Sensor Fault Codes (E1 to E9)

Single-digit E codes cover communication failures and sensor errors. These are the most frequently seen codes on MHI units in Singapore. Communication codes (E1, E2) can sometimes clear after a power cycle, but recurring codes need wiring or PCB inspection.

Sensor codes (E3 to E9) almost always mean the thermistor has failed and needs replacement. These are straightforward repairs with readily available parts for most SRK models.

Communication and sensor fault codes (E1 to E9) summary table
CodeMeaning
E1Indoor to outdoor communication error (signal not received)
E2Outdoor to indoor communication error (reverse signal lost)
E3Indoor room temperature sensor fault (open or short circuit)
E4Indoor pipe (evaporator) temperature sensor fault
E5Outdoor pipe (condenser) temperature sensor fault
E6Outdoor ambient temperature sensor fault
E7Compressor discharge temperature sensor fault
E8Indoor heat exchanger sub-cool sensor fault
E9Drain float switch activated — condensate overflow or blocked drain

Protection and Inverter Fault Codes (E10 to E39)

Two-digit E codes cover compressor protection, inverter module faults, and system-level protection triggers. These are more serious than sensor codes and almost always require a technician with diagnostic equipment.

E13 (compressor overcurrent) and E14 (high pressure protection) are common in Singapore. E13 can indicate a failing compressor or an electrical supply issue. E14 usually points to a dirty outdoor coil or restricted airflow around the outdoor unit. E32 (low pressure) often means the system has lost refrigerant through a leak.

Protection and inverter fault codes (E10 to E39) summary table
CodeMeaning
E10Compressor overload protection
E12Compressor discharge temperature too high
E13Compressor overcurrent protection
E14High pressure protection (dirty outdoor coil or restricted airflow)
E15Inverter module (IPM) protection
E16Inverter board overheat (heatsink temperature too high)
E17Compressor rotor position detection fault
E19Indoor fan motor fault (locked or winding error)
E21Outdoor fan motor fault
E23Inverter DC voltage fault (overvoltage or undervoltage)
E24Outdoor EEPROM data error
E25Indoor EEPROM data error
E28Outdoor unit current sensor (CT) fault
E31Indoor and outdoor unit model mismatch
E32Low pressure protection (possible refrigerant leak)
E33Compressor winding temperature too high
E35Indoor coil freeze protection triggered
E38Outdoor coil temperature too high
E39Four-way valve fault (heat-pump models)

How to Tell MHI Apart From Mitsubishi Electric

MHI and Mitsubishi Electric are different companies with different product lines. Confusing the two is one of the most common mistakes when looking up error codes. Using the wrong brand's fault table leads to incorrect diagnosis.

MHI units are branded "Mitsubishi Heavy Industries" on the model sticker and use SRK (indoor) and SRC (outdoor) model numbers. Mitsubishi Electric units are branded "Mitsubishi Electric" and use MSY, MSZ, or MXY model numbers (Starmex branding in Singapore).

Error code formats also differ. MHI uses E-prefix codes (E1, E6, E32). Mitsubishi Electric uses a different alphanumeric system. If the model sticker says SRK, use this guide. If it says MSY, MSZ, or Starmex, use the Mitsubishi Electric guide instead.

How Multi-split MHI Systems Display Faults Differently

On an MHI multi-split system (SCM outdoor unit with multiple SRK indoor units), each indoor unit has its own display or LED set. The error code appears on the specific indoor unit experiencing the fault.

If all indoor units show the same code or stop cooling at the same time, the outdoor unit is the likely source. Common shared-fault codes include E1 (communication), E14 (high pressure), and E32 (low pressure from refrigerant loss).

E31 (model mismatch) is specific to multi-split configurations. It triggers when an indoor unit is connected to an incompatible outdoor unit — usually after a partial replacement where only one component was changed.

For multi-split troubleshooting, check each indoor unit individually. If only one unit shows a code while the others run normally, the fault is isolated to that unit or its wiring connection.

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