What to record before an aircon visit so diagnosis quality improves

Good diagnosis starts with good context. A short evidence log can reduce guesswork and shorten the path to one defensible recommendation.

Primary question

What information should I prepare before the technician arrives?

Minimum pre-visit data set

Focus on timeline and repeatability rather than technical interpretation.

  • When the issue started and how often it appears
  • Whether behavior is constant or intermittent
  • Recent service history, top-up events, and power disruptions

Capture symptom combinations

Pairing signals improves pattern classification: cooling, airflow, smell, noise, and leakage.

Use your log to request one recommendation

Ask the provider to connect your timeline with observed checks and propose one bounded next step.

That raises decision quality and reduces option overload.

Need help with your own unit?

Tell us what is happening. We will assess first, advise one clear next step, and you decide.

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