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Water Leak After Chemical Wash

A unit started dripping from the front panel after a recent chemical wash. The first explanation given was a damaged coil, but the leak path pointed to a simpler service-related cause.

Case Details

LocationHougang, Singapore
BrandPanasonic
Unit age8 yrs
ComplaintThe unit was not leaking before the wash. Dripping started the next morning from the front panel and came back after each cooling cycle.
CauseDrain hose and tray alignment disturbed during wash reassembly
1

The Assessment

When leaking begins right after a wash, we first check the drain path and reassembly points before assuming a major fault.

  • Cooling was normal and airflow was stable
  • Water appeared only after condensate built up during cooling
  • Drain path spill started near the reassembly connection
  • No signs of coil crack or refrigerant-related failure
2

The Diagnosis

The wash cleaned the coil well, but one drain-path connection was not seated correctly during reassembly. Condensate reached the tray, then spilled before it could drain out normally. The leak looked serious because it came from the front, but the path was the issue, not the coil.

Reseat the drain-path connection, confirm tray alignment, and run a water-flow check before closing the panel. Then retest cooling and observe one full condensate cycle.

3

The Outcome

After the drain path was seated correctly and the tray alignment was rechecked, dripping stopped. Cooling stayed normal and no parts replacement was needed.

Timeline

SaturdayChemical wash completed
SundayFront-panel dripping started during cooling
MondayMajor repair was suggested
TuesdaySnowflake traced the leak path and corrected reassembly
After recheckNo repeated dripping during normal use
4

What This Means for You

This pattern often points to a service-step issue, not a major breakdown.

  • No leak before the service visit
  • Dripping begins soon after cleaning or wash work
  • Cooling still feels normal while water leaks from the front

Ask for a drain-path and tray recheck before agreeing to coil replacement or larger scope.